Returns & Exchanges
At Venom Scents, we want you to be completely captivated by your fragrance; if you are not satisfied, you can return or exchange your purchase within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the fragrance you wish to return to receive a Return Authorization number.
- 2.Prepare the Package
Carefully pack the item in its original, unopened packaging to ensure it remains protected during transit back to our warehouse.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned item, we will issue a full refund to your original payment method within 5-7 business days.